Works for residents and staff, every time.
A resident trying to get something done, and the member of staff who has to keep the site true. Everything below is in the core product, not sold as a maze of add-ons.
Easy to find
Most people arrive with one task and about ninety seconds of patience. The site is organized around that, not around the org chart.
- Search that forgives a misspelling and returns documents, not just pages
- The handful of things people actually come for, on the front page
- Readable on the phone in a car outside the recycling center
- Usable with a keyboard, a screen reader, or a magnified screen
Easy to manage
If the person at the desk cannot post the agenda before tonight’s meeting, nothing else about the website matters.
- Posting an agenda takes minutes, not a support ticket
- Screens named after municipal work, not content types
- Routine changes are never a billable event
- Whoever is at the desk that day can do it, including the new person
Everything a municipal website has to do.
Nine capabilities, every one of them included. They are listed here in the order they appear in the menu; open any of them to see what it changes.
Agendas & minutes
The single most-visited thing on a municipal website, and the thing most likely to be out of date.
Planning Board, March 6Agenda · Packet · Minutes pendingNews & public notices
The one part of the site with a legal deadline attached, and the one most often handled as a PDF.
Public noticeWater main work on Center St, March 3 to 7Events & meeting calendar
Residents do not think in departments. They think in dates, and they want one calendar.
Recreation CommitteeThursday 7:00 PM · Add to calendarPost an agenda in minutes, not in a support ticket.
The clerk who knows the meeting happened is the person who should be able to say so on the website. That is the whole design.
See the staff viewThe parts nobody sees, done properly.
None of this sells a website. All of it decides whether the website is still good in three years.
- FastOptimized for good Core Web Vitals, so the site feels immediate on an ordinary municipal machine and an older phone.
- Mobile firstDesigned at the small screen and given more room, rather than a desktop layout squeezed down.
- AccessibleBuilt and tested to WCAG 2.1 Level AA, the standard the Department of Justice’s ADA Title II rule adopts, and checked against WCAG 2.2 Level AA criteria: keyboard, screen reader, contrast, focus and zoom.
- FindableSemantic structure and schema, so search engines and modern answer systems can read what the page means.
- Secure and maintainableA deliberately simple platform, kept up to date, with sensible permissions and updates that do not overwrite municipal content.
- SupportedMaintained centrally and kept current, so the site does not quietly age again.
See the demo, then tell us about your website.
A straightforward conversation about what’s working, what could be better, and whether TownFront is the right fit.