The case for change

Why TownFront

Municipal websites became expensive, hard to maintain, and frustrating for residents. Modern technology offers your community a better option at a much more reasonable cost.

How it usually happens

Most town websites started with good intentions.

Over the years they became something else: hard to update, expensive to change, and frustrating for the residents they were built to serve. If any of this sounds familiar, you are not alone.

Updates pile up

Changing a meeting time or posting a notice requires a request to a vendor, or the one person in the building who knows how the system works.

Content drifts out of date

Old staff listings, expired notices and broken links accumulate, and residents stop trusting the site.

Residents give up and call

When the website cannot answer a question, the phone at town hall rings, often about the same handful of things, all day.

Costs keep climbing

Traditional municipal platforms often carry enterprise pricing and long contracts, whether or not the site serves the community well.

Accessibility becomes a worry

Requirements have grown clearer, and older sites often were not built with every resident in mind.

Nobody owns it

The site belongs to everyone and no one, so the decision to fix it never quite gets made.

Why now

Technology changed. Municipal websites can too.

Modern web technology makes it possible to deliver a municipal website that is faster, easier to manage and substantially more reasonable in cost than the platforms most towns inherited. That is the entire reason TownFront exists.

What a better option looks like

Built around the way a town actually works.

Nothing here is exotic. It is what a municipal website should have been doing all along, delivered by people who understand agendas, minutes, notices and budget season.

See what is included
A town common on a clear afternoon
  • Staff make their own updates. Post an agenda, publish a notice or change office hours in minutes, without a support ticket.
  • Easy for residents to navigate. The site is organized around real tasks, not around your org chart.
  • Mobile comes first. Most residents visit from a phone, and the site is designed for that from the start.
  • Accessibility is built in. Built and tested to WCAG 2.1 Level AA, the standard the Department of Justice’s ADA Title II rule adopts, and checked against WCAG 2.2 Level AA criteria, so every resident can use it.
  • The cost makes sense. Priced for the towns, villages, boroughs and townships that need it.
A partner, not just a platform

Clerks and administrators are practical people with limited time.

Answers from people who know your site

Questions go to someone who has seen your website before, not to a queue.

Fluent in local government

Agendas, minutes, public notices, records requests and budget season are the job, not an edge case.

In it for the long run

The site is maintained centrally and kept current, so it does not quietly age again.

Worth a conversation?

Tell us about your current site and we will tell you plainly what we would change, whether or not you work with us.

Request a conversation See what is included