How to Make Agendas and Minutes Easier for Residents to Find
Agendas and minutes are among the most-requested items on any municipal website — and often the hardest to find. Six practical fixes.
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Category: Best Practices
Practical guidance for better municipal websites.
Why Residents Call Town Hall When Websites Fail
When the phone keeps ringing at town hall, it's rarely because residents prefer calling — it's because the website failed them first.
A Practical Website Checklist for Town Clerks
Twenty minutes and your phone are all you need to evaluate your town's website the way a resident would. A checklist for clerks.
What Makes a Good Municipal Website?
Strip away the vendor language and a good municipal website comes down to five qualities. A yardstick for any board weighing a redesign.